by Eric Wall | April 29, 2016 | Business

Every episode of a police procedural features a scene in which detectives look into an interrogation room at a suspect through a one-way mirror. The suspect knows that he is being watched, but he can’t see what the police are doing. The one-way mirror …

by Eric Wall | April 15, 2016 | Business

What is your business’ value proposition? Why do your customers buy what you sell? What can your clients get from your business that they can get nowhere else? These seemingly simple questions are devilishly hard to answer and, as your business grows, …

by Eric Wall | April 15, 2016 | Productivity

Some of us are just not morning people. Are you one of us? You know who you are.You are a snooze-button hitter, shower prolonger, sock mismatcher, subway dozer, dazed looker, and double espresso drinker. In the mornings, you are there, but you are not …

by Eric Wall | April 15, 2016 | Business

“Only connect.”– E.M. Forster, Howard’s End We live in the most connected of times and yet our ability to communicate meaningful ideas seems to be at an all-time low. Nowhere is this truer than the workplace. There exist a plethora of media to communi …

by Eric Wall | April 15, 2016 | Business

Do you ever get that sinking feeling when you open your email application on Monday morning after a weekend away from your computer, or when you return after an extended vacation? There’s nothing that causes such a strong desire to trash your laptop an …

by Eric Wall | April 14, 2016 | Productivity

There is a difference between being busy and being productive. “Busy” describes high energy flitting from one task to the next. There is a reason that the term “busy as a bee” is a sticky idiom: it provides a clear image of busy-ness. We can see the be …

by Eric Wall | April 14, 2016 | Business

“Management” – a word often used and a skill rarely taught. In so many organizations, management positions are doled out to those that perform well in their company or department’s specialty. A sales team is led by the best salesman, a litigation depar …

by Eric Wall | April 8, 2016 | Virtual Assistant

When did calling a simple team meeting become an exercise in cat herding? When everybody wore hats and ties, drove to work in a yacht-sized car, and called it a day at 5 PM, gathering your team into a conference room in the late afternoon wasn’t a big …

by Heidi Hodges | March 31, 2016 | Marketing

Social media occupies a paradoxical position in the lives of many small business owners. On one hand, your personal account is a tar pit that envelops your time. On the other hand, your business account is almost completely neglected. Many is the small …

by Eric Wall | March 25, 2016 | Business

Ugh, another business trip. Waking up before dawn to go to the airport, squeezing into a coach seat, running into a business meeting, going back to the hotel, grabbing a quick bite of bad food, working until midnight to prepare for the next day’s meeti …

by Eric Wall | January 19, 2016 | Virtual Assistant

Many busy professionals dream about one day having the perfect digital assistant; a hand-held version of the computer on Star Trek’s Enterprise, complete with artificial intelligence, voice recognition, conversational skills, a perfect understanding of …

by Eric Wall | January 7, 2016 | Virtual Assistant

If you’re a small business owner or entrepreneur you’re constantly busy trying balance running your business, growing your business, and balancing your business with life. You’ve heard a virtual assistant can really save you time, but you have doubts a …

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